Orders are dispatched by us on Tuesday or Wednesday to ensure that your plants arrive with you before the weekend. Normally we would aim to have plants sent out within 7 days but in extreme conditions we may hold onto them until the weather improves in which case I will email you to keep you informed.
Parcels are sent by Parcel Force 24 hour delivery so you should receive your plants the next day after dispatch. I will email you when they have been dispatched with a tracking code allowing you to follow your order through the delivery system.
A signature is no longer required upon delivery. If you would like your parcel to be left with a neighbour or in a porch, for example, please leave instructions at the checkout.
The charge for delivery within the UK mainland is £8.95 with free delivery on orders of £60 and over
Delivery to Scottish Highlands and Islands is £22.38.
Post codes for these areas are IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE
Delivery to Northern Ireland is £26.85 and to the Isle of Wight is £13.43.
Please alter the delivery cost accordingly before you check out.
Sadly, due to the high costs of carriage, we cannot offer free delivery on large orders to these more remote areas.
We are very conscious that the cost of carriage is becoming very expensive and we try to keep the price down as much as possible. We believe that the 24 hour, next day delivery service is essential to ensure your plants arrive in good condition and what we charge our customers is less than the carrier charges us.
To save money why not combine orders with a friend or neighbour and share the delivery cost with them?
Plants are packed in clear, plastic 'blisterpacks' which hold them and their compost firmly so they arrive at their destination in good condition.
Be sure to unpack your plants on delivery and place them in a light position outside until you are ready to plant. Avoid hot, windy sites as these may cause the plants to dry out in their pots.
Keep watered if not planting immediately.
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